01
Business Unit 01
Business Unit — Customer Value
Building stronger customer relationships.
We manage Customer Value across the full loyalty chain — from strategy and mechanics to omnichannel experience and data. Every service is designed to turn customer interactions into measurable growth for the brand.
Omnichannel Engagement
We design engagement ecosystems that work across every touchpoint — physical, digital, in-store. Each one is an opportunity to deepen the customer relationship and raise the perceived value of the brand.
Experience design
We design experiences customers feel are made for them. From the user journey to the participation mechanics, every element is calibrated to make each initiative memorable and true to the brand’s identity.
Lead & CRM strategy
We map, segment and protect customer portfolios with strategic consultancy focused on maximizing Customer Lifetime Value. We turn data into decisions — and decisions into programs that drive long-term profitability.
Loyalty e Membership Program
We build loyalty programs that go far beyond collecting points. Every program is designed to make customers feel recognized and valued for choosing the brand — every time, without exception.
Incentive Program
Motivation systems for sales networks and B2B partners, designed to align each channel’s objectives with the company’s goals. Custom reward mechanics, rankings and boosters for each cluster.
Long e Short collection
Collection programs designed for both short- and long-term goals. From a single promotional push to a continuous program, every collection is built to maximize participation and value generated.
Co-marketing
We build strategic partnerships between brands that share values and audiences — amplifying every initiative and creating experiences neither brand could have delivered alone.
Contests
Contest mechanics designed to open up the customer relationship. Not ends in themselves, but starting points — to collect qualified data and begin a value-creation journey.
Communication Advisory
Communication is not an add-on. It’s part of strategy from day one. We work alongside the brand to build a communication plan where every message is coherent, relevant and built to amplify the initiative’s impact.
02
Business Unit 02
Business Unit — Rewarding & Procurement
Making value tangible.
The right reward is more than a gift: it is tangible proof that a brand keeps its promises. We manage the entire rewarding supply chain — from prize selection to delivery — keeping every reward aligned with the brand’s narrative.
Rewarding system design
We design the reward system architecture around the program’s objectives. Point structure, redemption thresholds, prize catalog: every element is calibrated to maximize perceived value and drive participation over time.
Brand scouting
We identify the brand partners best suited to each initiative — chosen for narrative fit, aspirational value and their ability to amplify the promoting brand’s perception. Nothing is chosen at random.
Digital Rewarding & Gift Cards
Flexible, customizable digital rewarding solutions — including MyShoppingCode, a Gift Card that lets customers redeem vouchers from leading brands with a fully adjustable nominal value.
Physical Rewarding
A curated selection of high-value physical prizes — from design appliances to tech and premium accessories. Every prize is chosen to match the recipient’s expectations and stay true to the brand’s promise.
Procurement management
We handle the full procurement chain: sourcing, negotiation, logistics and delivery. An end-to-end service that guarantees quality, timelines and competitive pricing for every operation.
Stock per special promo
We supply dedicated product stock for high-volume mass market operations, with exclusive terms through established brand partnerships. Complete management of packaging, warehousing and distribution.
Partnership scouting
We build and manage strategic partnerships with brands and licensors to bring cultural depth and aspirational value to every initiative. From negotiation through to delivery, we manage the whole thing.
Couponing
Digital and physical couponing solutions built into promotional mechanics. A flexible tool for driving purchase, increasing visit frequency and generating qualified consumer behavior data.